Water Shutoff Plans In New Orleans Get Clarification

The some 17,000 customers of the New Orleans Sewage & Water Board who are behind in paying their bills will receive notice before the flow of water is cut off.

The agency has resumed shutoff activity following a months-long moratorium due to a problematic new billing system.

As a point of clarification, officials said this week that delinquent customers will receive a letter giving them ten days to pay up or file a formal dispute before the water's cut off.

Disconnections are expected to occur at the rate of about 50 homes a day.

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