Sewerage And Water Board Announce Plan For Backlogs

The Sewerage and Water Board will be launching a plan to clear the backlog of disputed customer bills.

Reports say the board will utilize a team of analysts to review each disputed bill and decide if it is eligible for adjustment. If it qualifies, it will be adjusted based on the customer's water usage history.

Clearing the backlog of bills is the first step in resuming the process of regular collections, which was put on hold last year while they improved their billing system.

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