City Council To Provide Bill Payment Relief For Entergy Customers

The New Orleans City Council wants to provide more help to Entergy New Orleans electric and gas customers.

Councilwoman Helena Moreno announced yesterday that she and her colleagues will direct Entergy New Orleans to provide millions in direct bill assistance to residential customers who are unemployed due to the COVID-19 pandemic or suffered lost wages because of the health crisis.

According to Moreno, the City Council Cares Program would provide eligible residents the ability to receive a total of $400 of direct Entergy bill credits for four months.

Participants in CCC will also see their late fees completely waived.

Moreno says she expects the CCC Program to go live in late June with the first bill credits happening in time for the July billing cycle.

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